Welcome to your guide for setting up and using your hardware wallet. This guide covers everything from unboxing and initial setup to managing your crypto securely. Follow each step to ensure your assets remain protected.
Hardware wallets store your private keys offline, protecting your cryptocurrency from malware, phishing attacks, and unauthorized access. Unlike software wallets on internet-connected devices, hardware wallets require physical confirmation to authorize transactions, ensuring you remain in control of your funds.
This guide is designed to help beginners and experienced users navigate hardware wallet setup safely, understand the security features, and confidently manage digital assets.
Begin by unboxing your wallet carefully. Ensure that the packaging is sealed, the device is intact, and all accessories — including a USB cable and recovery card — are present. Avoid using a device that appears tampered with.
Connect the wallet to your computer. It should power on and display a welcome screen. If there is any issue, contact the seller or manufacturer before proceeding.
Download the official companion app from the manufacturer’s website or verified app store. This app allows you to manage accounts, send and receive crypto, and update your wallet securely.
Avoid third-party downloads, which may compromise your security. Launch the app and follow the instructions to detect and initialize your hardware wallet.
Firmware updates are essential for security and performance. When prompted, update your wallet to the latest version. Follow the instructions carefully and avoid disconnecting the device during the process. Updates provide important security patches and new functionality.
Your recovery seed is a set of words generated by your device. It is the most important backup and allows you to restore your wallet in case it is lost or damaged. Write it down on the recovery card provided — do not store it digitally or take photos.
Protect your device with a PIN. This number is required to access your wallet and approve transactions. Choose a PIN that is secure but memorable. The wallet enforces delays after failed attempts to prevent brute-force attacks.
Once setup is complete, the companion app dashboard shows your balances, accounts, and recent transactions. From here, you can manage multiple cryptocurrencies and monitor your portfolio.
To receive crypto, select an account and click “Receive.” Verify that the address displayed in the app matches the one on your hardware device. This ensures security against malware that could manipulate addresses.
Sending crypto requires entering the recipient address, amount, and network fees. Your device will display the transaction details and request physical confirmation before broadcasting. This ensures that even if your computer is compromised, unauthorized transfers cannot occur.
Most hardware wallets support multiple cryptocurrencies. You can add new assets by selecting “Add Account” in the companion app. Follow the app’s instructions to enable additional coins or networks safely.
Following these guidelines will reduce the risk of theft, malware, and unauthorized access to your funds.
If you experience issues, refer to official documentation or support channels. Common issues include USB connection errors, outdated firmware, or app compatibility problems. Restarting your device and app can resolve minor issues.
For complex concerns, contact authorized support. Never share your recovery seed or PIN; official support will never request this information.